Documentation/Administration/Managing Users

Documentation :: Administration :: Manage Users

Creating An User

• From the menu, select Manage Users.

• Click .

• Complete the Create User form now shown.
  
  
  
  
  • Full Name: A descriptive name for the user.
  • Login Id: The identity the user will provide to authenticate.
    Note: If using Google OAuth, this must be their full email address.
  • User Group: The user group the new user will belong to.
  • Enabled: Use this to enable or disable the user if required.
  • Authentication Service: The authentication process used to allow the user to login, as defined in Authentication Services.
  • Initial Password: The initial login password for the user. This is only applicable when a Authentication Service is selected that uses local password management.

• Click .

Editing An User

• From the menu, select Manage Users.

• Click against the User you wish to update.

• Make the required changes in the Edit User window that should now be shown.
  
  
  
  

• If local password authentication is used, then the entering a password in the Initial Password field will overwrite the current users password. Leaving this field empty will leave the current password unchanged.

• Click .

Deleting An User

• From the menu, select Manage Users.

• Click against the User you wish to remove.

• Click on the confirmation prompt.
  
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• The user account will now be removed from use. It will archived by ScriptRunner for auditing purposes.

Resetting Passwords

If users are using an Authentication Service that uses local passwords, then it may be required to reset a users password should they forget it.

• From the menu, select Manage Users.

• Click against the User you wish to reset the password for.

• Enter a new temporary password into the Initial Password field.

• Click .

• The user will be prompted to change their password from this temporary password on the next successful login.

Resetting 2FA/MFA Keys

If users are using 2FA to log in to ScriptRunner, then it may be required to reset a users 2FA key should they lose it.

• From the menu, select Manage Users.

• Click against the User you wish to reset the password for.

• Click . If this is not shown, then the user does not currently have a 2FA key set up.

• Click .

• The user will now be prompted to set up a new 2FA key next time they log into ScriptRunner.